Frequently Asked Questions

Frequently Asked Questions

Our instructors have been teaching the builder's license course for over 20 years.
We are a Georgia based Corporation registered with the state and have trained over 30,000 students in our long history. We are 100% committed to your success. If you aren’t satisfied, we offer a full refund.
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9:00 A.M. - 5:00 P.M. Eastern Time.
You may also contact us by email 24 hours a day at support@contractors-license.com

The questions are the property of the testing service and the state. We respect the proprietary rights of the testing service and the integrity of the state exam; therefore, the questions in our test prep software are similar, but not exactly the same questions you will see on the exam. The questions are created from the books and references suggested in the recommended study materials. The questions in the software have been selected because of their relevance and ability to help people achieve passing scores on the exam.
No. The testing service continually adds to the pool of questions from which tests are created. Since questions are randomly chosen for each test there is no way to guarantee each question on your test will be one that you have studied in our software. We continuously update our software to include the latest material and ensure you will achieve a passing score.
We understand the difficulty in choosing the right partner to help you pass the contractors exam.  We are so confident that like thousands of our customers you will be able to pass the exam on your first try with our comprehensive Home Study program, that we are offering a Money Back Guarantee.  

To request a refund, simply complete our contact form with your request within 30 days after taking your exam and within 6 months (180 days) of purchase. We will then provide you instructions and the form to get a return authorization.

Our policy is simple and fair:

  1. Send us a copy of your failure notice provided by the state.
  2. Demonstrate that you studied, by providing print outs of at least 3 practice exams where you scored a 95% or better (this is important!). Also test times must be at least 70% of the allowable test time. (if a test has 100 minutes allowed, then your test times must be at least 70 minutes) 
  3. Complete a brief survey letting us know what areas were tested on that you were not familiar with from our program
  4. Return the software and audio CD’s to the address provided, along with a purchase receipt
  5. If you passed the business/law but not the Trades, then you may receive a 75% refund for the price of the prep course.
    1. If you passed trades, but not business law, then you may receive a 25% refund for the price of the prep course. 
    2. If you didn’t pass either or if your license doesn’t require both exams, then you may receive a 100% refund for the price of the prep course. 
  6. You must have allowed at least 21 days from the time your ordered your prep course to the time you took your exam to properly study.
  7. There are no refunds on shipping/handling or books.

Cramming a few days before your exam is not considered adequate study time. 

* If conditions are not met, we reserve the right to refund less or not at all. We must be sure that every effort was made to utilize the program, your books, and study the material so that the reason for failure was not due to inadequate study on the part of the student. We stand behind our program, and only ask you to invest the time to prepare.

Ready to get started? Want to find out more? Simply click on “The Exam” and select your state from the window. You’ll have a chance to find out more about your states specific guidelines and when ready, be able to purchase your exam materials.

Rely on us for all of our general contractor license programs and contractor seminars!

Questions? Contact us today.